Get in touch with our team for custom aluminum solutions that meet your exact specifications. We're ready to answer your questions and provide expert guidance.
We typically respond to all inquiries within 24 hours during business days
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
(GMT+8 China Standard Time)
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Quick answers to common questions about our products and services
Our standard minimum order quantity is 50 pieces per design or specification. However, this can vary depending on the complexity of the product and the manufacturing requirements. For more complex or customized projects, the MOQ might be higher.
We're also flexible with sample orders for new clients who want to verify our product quality before placing a larger order.
Our standard lead time for production is 7-15 business days, depending on the complexity of the project and our current production schedule. This timeframe begins after receiving your confirmed order and any required technical specifications.
For larger orders or highly customized products, lead times may be longer. We'll provide you with a specific timeline during the quotation process based on your project requirements.
Yes, we offer sample services for qualified business clients. Sample production typically takes 3-5 days, and we can provide both standard product samples and custom-made samples according to your specifications.
For standard products, we may offer free samples with the client covering shipping costs. For custom samples, there is usually a sample fee which can be refunded or credited toward your bulk order.
We accept a variety of file formats for technical drawings, including:
Our engineering team can work with you to develop the final specifications if you only have rough sketches or ideas. We can also provide design assistance and recommendations to optimize your product for manufacturability.
We offer various shipping methods to meet different client needs:
Shipping costs and delivery times will be provided in your quotation. We can ship under various incoterms including EXW, FOB, CIF, and others according to your requirements.
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